Topcamp Sjøsanden Practical info

The day before arrival, you will receive an email with a link for self-check-in. On the day of arrival, you will receive an SMS as soon as your unit is ready for check-in.

Once you have checked in via the link, you can open barriers, cabins/apartments, and service buildings from your mobile phone. Therefore, you do not need key cards at our destinations, and you can avoid unnecessary queues.

Check-in for camping starts at 13:00.

Check-in for cabins and apartments starts at 15:00.

Check-out must be completed no later than 11:00 AM for cabins, apartments, and rooms, and no later than 12:00 PM for camping.

You will receive an SMS on the day of departure with a link for check-out.

If you have received a key or key card, please deposit them in the black mailbox marked "Checkout." You can find the mailbox at the reception and by the exit barrier.

When departing from a cabin, please remove bed linens and place them, along with towels, inside the front door.

Thank you for running the dishwasher if you have used dishes and for disposing of trash at our waste disposal station.

Topcamp cares about the environment. Therefore, we encourage all our guests to sort their waste at the waste stations marked on the area map. With us, you can sort food waste, glass and metal, and plastic.

The speed limit on the premises is 10 km/h. Please be considerate of others on the property.

Use the key card/magnetic card you received at check-in to open barriers and entrances to the common areas.

You are responsible for handling gas correctly and ensuring that it is disconnected/shut off when you are not present or sleeping.

Grilling should be done on a fireproof surface. The grill should never be placed directly on the ground; ensure that it is 40 cm above. 

Emptying charcoal should be done in special containers at the waste stations.

Greywater and latrine emptying should be done at designated locations.

For spots with a connection to the sewage system, a sealed hose should be used.

We have a defibrillator at the reception.

If you encounter issues with the cooktop and/or the stove guard ringing almost continuously, it is because the stove guard has reached its maximum temperature. Wait until the cooktop has cooled down and the stove guard changes its ringing pattern from rapid to slow rings. Then press the sensor button under the hood. Alternatively, turn off the circuit breaker for the cooktop and wait for 20 seconds. Turn the circuit breaker back on and press the sensor button.

If this happens during the night, turn off the circuit breaker for the cooktop. Call the reception after 8:00 AM for assistance.

All our destinations are cashless.

We have a few charging stations on the premises. There are more options in Mandal city center.

You cannot charge your car from power poles or sockets that are not marked for electric vehicle charging.

Pets are welcome with us – both for camping stays and in selected cabins. We know many guests like to bring their four-legged family members along on holiday.

To make sure everyone has a pleasant stay, we kindly ask that a few simple guidelines are followed when bringing pets:

Pets are not allowed in beds or on sofas in the cabins.

If your pet needs to stay alone in the cabin, it must be kept in a crate.

Please remember to clean up after your dog and help keep the area nice for everyone.

Upon check-in, you will receive a magnetic/key card. These provide access to your accommodation unit, barriers, and common areas. The card is also used for the washing machine. It can be topped up with money at the reception.

Lost cards are replaced for a fee of 50 kroner.

There should be silence on the premises between 24:00 and 07:00.

Parking should take place in the designated area for where you will be staying. Day visitors should park in the communal parking area outside the premises.

Service building 1 is open all year round, while service building 2 is only open during the summer season.

To ensure that everyone thrives with us, we have some rules that all our guests must adhere to.

Guests who do not comply with the rules of conduct may be asked to leave and must immediately vacate the campsite without any claim for compensation. Topcamp reserves the right to modify the rules of conduct at any time. See Rules of Order.